Posted on Oct 29 2020 by Andy Wilson | Comments Off on CityFibre scoops coveted channel award for delivering superior sales and marketing support to wholesale partners
CityFibre, the UK’s third digital infrastructure platform, has been awarded the Comms National Award for Best Channel Support Service in recognition of the superior levels of sales and marketing support it provides for wholesale partners. The company was highly commended in the Best Supplier Innovation Award category for its Ethernet Flex product.
Earlier in the year, CityFibre restructured its sales and marketing teams to focus on specific partner verticals. This enabled it to tailor support more effectively, providing specific advice and guidance, co-branded materials, and funded campaign support for wholesale partners delivering full fibre connectivity.
The award also recognised the recent promotions and incentives launched by CityFibre, such as the ‘90 days deferred billing’ and ‘buy now, pay later (or not at all)’ promotions. These were developed in direct response to partner feedback in order to support channel partners through the pandemic.
Posted on Oct 28 2020 by John Igoe | Comments Off on CityFibre promotion encourages partners to embrace PWANs as customers adapt to hybrid working practices
CityFibre, the UK’s third national digital infrastructure platform, has launched a new PWAN (Private Wide Area Network) promotion that offers half price set up and management fees to support its channel partners in delivering bespoke connectivity solutions that are flexible, secure, and reliable.
More businesses are now adopting hybrid working practices, with employees mixing home working with scheduled visits to the office. The PWAN is an ideal solution for these organisations as it provides a completely tailored solution that can connect anyone to the network from any location.
This latest promotion will enable channel partners to open up conversations with their business customers about their evolving requirements and how a Private WAN can give them the flexible and secure connections they need to support their employees and maximise productivity, wherever they are working.
CityFibre, the UK’s third national digital infrastructure platform, is offering its wholesale partners greater scope to support their business customers during COVID by launching an enhanced October promotion.
Following
a positive response to a recent promotion to defer its installation fee
on a 12-month contract to the last month of the term, CityFibre has now
taken this offer a step further with its enhanced promotion, which
reduces the monthly price on the 12 month contract to the same rate as
on a 36 month term.
Where the customer agrees to extend the
contract for a further 24 months, CityFibre will also waive the install
fee completely, so the monthly rental payment simply continues.
The company has been listed as a finalist in all the categories listed below, in recognition of its commitment to supporting every aspect of its channel partners’ needs – from the provision of dedicated support, to the quality and reliability of it’s network and services. The short-listings also recognise CityFibre’s outstanding sales and marketing performance throughout 2019 and its innovative approach to delivering full fibre connectivity across the UK.
Posted on May 28 2020 by Joel Reed | Comments Off on CityFibre’s network expansion provides UK telecoms channel with immediate access to more than 180,000 businesses
CityFibre, the UK’s third national digital infrastructure platform, has further increased its service-ready network footprint to business channel partners with the enablement of its full fibre network in Plymouth. Currently a total of 29 towns and cities including more than 180,000 near-net businesses are now serviceable and available to partners.
The latest addition is part of CityFibre’s steady expansion of full fibre networks available to the channel as the business continues its up to £4bn Gigabit City Investment programme, a rollout targeting up to 8 million homes and business in over 100 UK towns and cities.
Posted on Apr 20 2020 by Andy Wilson | Comments Off on CityFibre introduces 90-Day grace period on billing of new Gigabit Ethernet Installations to prepare businesses for COVID-19 return-to-work
CityFibre, the UK’s third national digital infrastructure platform, has announced a new initiative that helps channel partners support business customers during the COVID-19 impact by deferring billing on new Gigabit Ethernet installations for up to 90 calendar days.
The 90-day grace period applies from the installation date of new orders of CityFibre Ethernet Flex 1Gbps and CityFibre 1Gbps bearer-based Ethernet circuits, unless the customer requests the connection be activated sooner because they have returned to working from their premises. The initiative currently covers orders placed until the end of May 2020, and also includes existing orders that customers have put on hold.
The Government has declared that telecommunications infrastructure is critical to continue to allow both society and the economy to function and to enable rapid economic recovery when the crisis is over.
It has therefore requested that telecommunications operators continue to build as well as maintain networks throughout this period.
As a builder of critical digital infrastructure, CityFibre’s priorities are the health and safety of staff, contractors, customers and the general public; while ensuring the connectivity services we provide are uninterrupted and our build activities and supply relationships continue as normal.
Judith Felton has been appointed by CityFibre as Head of Service for its wholesale business, Entanet, leading the Service Specialists and Customer Service team.
CityFibre, the UK’s leading alternative provider of wholesale full fibre infrastructure, has appointed Judith Felton to lead the Service Specialist and Customer Service Teams to effectively deliver the businesses’ processes and models, in order to achieve greater customer satisfaction.
CityFibre, the UK’s leading alternative provider of wholesale full fibre infrastructure, has appointed Andy Wilson to oversee the company’s wholesale channel as it focuses on driving take-up across its growing full fibre footprint. Andy brings with him over 20 years of experience in the channel, previously holding senior positions within Virgin Media Business and DWS, moving to CityFibre from Node4 where he was Director of Channel Sales.
The appointment comes at a pivotal time for CityFibre as it rapidly expands its city-wide full fibre rollout through its £2.5bn Gigabit City Investment Programme. The rollout, which is already underway in 26 towns and cities, will bring full fibre within reach of more than five million homes and businesses, in over 60 towns and cities, and representing over 20 per cent of the UK market.
