CityFibre, the UK’s largest independent full fibre platform, is supporting
wholesale partners and their business customers as they return to their
offices and/or adopt new hybrid working practices, by making its
popular Ethernet Flex solution even more flexible with a new six-month promotion.
The upcoming return to the office and an increase in the adoption of hybrid working practices has left many businesses uncertain of their immediate bandwidth requirements as they reassess the rapidly evolving needs of their staff and organisation. Whilst that makes this the perfect time to evaluate their current connectivity needs, committing to new long-term connectivity contracts can potentially be daunting due to the current economic climate and ongoing pandemic uncertainty.
That’s why CityFibre have launched a new six-month promotion, providing even more flexibility across its Ethernet Flex solution.
Matt Walker, Director of Customer Delivery and Assurance
CityFibre, the UK’s largest independent full fibre platform, has strengthened its commitment to delivering a superior customer experience with the appointment of comms industry veteran, Matt Walker as its new Director of Customer Delivery and Assurance.
With over 20 years of experience in the industry, previously holding roles such as Director of Customer Service for consumer business at Openreach and senior roles in Group Strategy at BT Technology, Matt brings a wealth of customer service knowledge and experience to his new position.
When asked what attracted him to CityFibre, he said: “CityFibre is a really exciting and vibrant company that is not only committed to the delivery of full fibre services across the UK, but is also committed to delivering exceptional customer experiences.
Windsor Telecom, a company focused on making technology easy and enjoyable for businesses of all sizes, is excited to focus on delivering the benefits of CityFibre’s full fibre services to businesses in Reading, Maidenhead, Slough and Bracknell.
CityFibre, the UK’s third national digital infrastructure platform, has appointed Windsor Telecom as a City Champion for Reading, Maidenhead, Slough, and Bracknell – continuing its commitment to driving the full fibre message out to as many businesses as possible in the region.
For Windsor Telecom, the agreement provides the opportunity to offer the fast speeds and reliability of full fibre to its customers at an attractive price; a proposition that companies in these four economically-strong areas will welcome.
Posted on Mar 08 2021 by Andy Wilson | Comments Off on CityFibre launches the latest exciting expansion of its Ethernet opportunity for channel partners to deliver full fibre services to UK businesses
CityFibre, the UK’s third national digital infrastructure platform, continues to expand the opportunity for channel partners by opening up access to its full fibre Ethernet services for businesses in Derby.
This is further great news in Derby’s exciting digital revolution. It follows the announcement in June 2020 that CityFibre
is investing £45m into its state-of-the-art full fibre network in the
city, part of a wider up to £4bn investment to bring full fibre to up to
eight million UK homes, largely by 2025.
According to research from economic consultancy Regeneris,
full fibre connectivity will have a major impact in Derby over the next
15 years. Access to full fibre could unlock £39m in business
productivity and innovation, while a further £21m in growth could be
driven from new business start-ups, with enhanced connectivity making it
easier and less expensive to set up base and run efficiently.
The UK’s third digital infrastructure platform, CityFibre, and leading wholesale-only network provider Virtual1 have jointly announced a collaborative partnership to serve the UK connectivity channel with full fibre business services.
Through the partnership, Virtual1 is enabling its partners to access CityFibre’s differentiated business Ethernet infrastructure in its full fibre towns and cities across the UK from February; while CityFibre leverages Virtual1’s national network to deliver fibre options beyond its own full fibre footprint to provide ‘off-net’ choice to its partners.
Virtual1 has interconnected with CityFibre to leverage its network and enable 600+ channel partners to serve their business customers with a portfolio of 100Mbps to 1Gbps full fibre Ethernet products in 28 cities, expanding further as CityFibre continues its UK wide rollout.
Posted on Oct 29 2020 by Andy Wilson | Comments Off on CityFibre scoops coveted channel award for delivering superior sales and marketing support to wholesale partners
CityFibre, the UK’s third digital infrastructure platform, has been awarded the Comms National Award for Best Channel Support Service in recognition of the superior levels of sales and marketing support it provides for wholesale partners. The company was highly commended in the Best Supplier Innovation Award category for its Ethernet Flex product.
Earlier in the year, CityFibre restructured its sales and marketing teams to focus on specific partner verticals. This enabled it to tailor support more effectively, providing specific advice and guidance, co-branded materials, and funded campaign support for wholesale partners delivering full fibre connectivity.
The award also recognised the recent promotions and incentives launched by CityFibre, such as the ‘90 days deferred billing’ and ‘buy now, pay later (or not at all)’ promotions. These were developed in direct response to partner feedback in order to support channel partners through the pandemic.
Posted on Oct 28 2020 by John Igoe | Comments Off on CityFibre promotion encourages partners to embrace PWANs as customers adapt to hybrid working practices
CityFibre, the UK’s third national digital infrastructure platform, has launched a new PWAN (Private Wide Area Network) promotion that offers half price set up and management fees to support its channel partners in delivering bespoke connectivity solutions that are flexible, secure, and reliable.
More businesses are now adopting hybrid working practices, with employees mixing home working with scheduled visits to the office. The PWAN is an ideal solution for these organisations as it provides a completely tailored solution that can connect anyone to the network from any location.
This latest promotion will enable channel partners to open up conversations with their business customers about their evolving requirements and how a Private WAN can give them the flexible and secure connections they need to support their employees and maximise productivity, wherever they are working.
CityFibre, the UK’s third national digital infrastructure platform, is offering its wholesale partners greater scope to support their business customers during COVID by launching an enhanced October promotion.
Following
a positive response to a recent promotion to defer its installation fee
on a 12-month contract to the last month of the term, CityFibre has now
taken this offer a step further with its enhanced promotion, which
reduces the monthly price on the 12 month contract to the same rate as
on a 36 month term.
Where the customer agrees to extend the
contract for a further 24 months, CityFibre will also waive the install
fee completely, so the monthly rental payment simply continues.
The company has been listed as a finalist in all the categories listed below, in recognition of its commitment to supporting every aspect of its channel partners’ needs – from the provision of dedicated support, to the quality and reliability of it’s network and services. The short-listings also recognise CityFibre’s outstanding sales and marketing performance throughout 2019 and its innovative approach to delivering full fibre connectivity across the UK.
Posted on May 28 2020 by Joel Reed | Comments Off on CityFibre’s network expansion provides UK telecoms channel with immediate access to more than 180,000 businesses
CityFibre, the UK’s third national digital infrastructure platform, has further increased its service-ready network footprint to business channel partners with the enablement of its full fibre network in Plymouth. Currently a total of 29 towns and cities including more than 180,000 near-net businesses are now serviceable and available to partners.
The latest addition is part of CityFibre’s steady expansion of full fibre networks available to the channel as the business continues its up to £4bn Gigabit City Investment programme, a rollout targeting up to 8 million homes and business in over 100 UK towns and cities.
