CityFibre launches an enhanced October Ethernet promotion to further support partners

Posted on Oct 07 2020 | Ethernet, News, Sales
Paul North, Head of Sales
Paul North, Head of Sales

CityFibre, the UK’s third national digital infrastructure platform, is offering its wholesale partners greater scope to support their business customers during COVID by launching an enhanced October promotion.  

Following a positive response to a recent promotion to defer its installation fee on a 12-month contract to the last month of the term, CityFibre has now taken this offer a step further with its enhanced promotion, which reduces the monthly price on the 12 month contract to the same rate as on a 36 month term.

Where the customer agrees to extend the contract for a further 24 months, CityFibre will also waive the install fee completely, so the monthly rental payment simply continues. 

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CityFibre named as a finalist in 11 prestigious channel awards categories

Posted on Sep 30 2020 | News
Andy Wilson, Head of Wholesale
Andy Wilson
Head of Wholesale

CityFibre, the UK’s third national digital infrastructure platform, has been named as a finalist in no fewer than 11 awards categories, across three prestigious channel awards programmes – the ISPA Awards, Comms Dealer Sales & Marketing Awards, and the Comms National Awards.
 
The company has been listed as a finalist in all the categories listed below, in recognition of its commitment to supporting every aspect of its channel partners’ needs – from the provision of dedicated support, to the quality and reliability of it’s network and services. The short-listings also recognise CityFibre’s outstanding sales and marketing performance throughout 2019 and its innovative approach to delivering full fibre connectivity across the UK.

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CityFibre’s network expansion provides UK telecoms channel with immediate access to more than 180,000 businesses

Posted on May 28 2020 | News

CityFibre, the UK’s third national digital infrastructure platform, has further increased its service-ready network footprint to business channel partners with the enablement of its full fibre network in Plymouth. Currently a total of 29 towns and cities including more than 180,000 near-net businesses are now serviceable and available to partners.

The latest addition is part of CityFibre’s steady expansion of full fibre networks available to the channel as the business continues its up to £4bn Gigabit City Investment programme, a rollout targeting up to 8 million homes and business in over 100 UK towns and cities.

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CityFibre introduces 90-Day grace period on billing of new Gigabit Ethernet Installations to prepare businesses for COVID-19 return-to-work

Posted on Apr 20 2020 | News
Andy Wilson
Andy Wilson, Head of Wholesale

CityFibre, the UK’s third national digital infrastructure platform, has announced a new initiative that helps channel partners support business customers during the COVID-19 impact by deferring billing on new Gigabit Ethernet installations for up to 90 calendar days.

The 90-day grace period applies from the installation date of new orders of CityFibre Ethernet Flex 1Gbps and CityFibre 1Gbps bearer-based Ethernet circuits, unless the customer requests the connection be activated sooner because they have returned to working from their premises. The initiative currently covers orders placed until the end of May 2020, and also includes existing orders that customers have put on hold.

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CityFibre’s COVID-19 update 25.03.2020

Posted on Mar 25 2020 | News
Andrew Wilson, Head of Wholesale
Andy Wilson, Head of Wholesale

The Government has declared that telecommunications infrastructure is critical to continue to allow both society and the economy to function and to enable rapid economic recovery when the crisis is over.

It has therefore requested that telecommunications operators continue to build as well as maintain networks throughout this period.

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CityFibre’s COVID-19 update

Posted on Mar 20 2020 | News
Andrew Wilson, Head of Wholesale
Andy Wilson, Head of Wholesale

We’ve created a dedicated CityFibre ‘Coronavirus Update’ webpage to explain how we’re keeping people safe and staying open for business.

As a builder of critical digital infrastructure, CityFibre’s priorities are the health and safety of staff, contractors, customers and the general public; while ensuring the connectivity services we provide are uninterrupted and our build activities and supply relationships continue as normal.

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Judith Felton joins CityFibre’s Wholesale team as new Head of Service

Posted on Nov 07 2019 | News
Judith Felton, Head of Service, Entanet
Judith Felton, Head of Service, Entanet

Judith Felton has been appointed by CityFibre as Head of Service for its wholesale business, Entanet, leading the Service Specialists and Customer Service team.

CityFibre, the UK’s leading alternative provider of wholesale full fibre infrastructure, has appointed Judith Felton to lead the Service Specialist and Customer Service Teams to effectively deliver the businesses’ processes and models, in order to achieve greater customer satisfaction.

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Andy Wilson appointed CityFibre’s new Head of Wholesale to lead channel development activities

Posted on Oct 31 2019 | CityFibre, News
Andy Wilson, Head of Wholesale, CityFibre
Andy Wilson, Head of Wholesale, CityFibre

CityFibre, the UK’s leading alternative provider of wholesale full fibre infrastructure, has appointed Andy Wilson to oversee the company’s wholesale channel as it focuses on driving take-up across its growing full fibre footprint. Andy brings with him over 20 years of experience in the channel, previously holding senior positions within Virgin Media Business and DWS, moving to CityFibre from Node4 where he was Director of Channel Sales.

The appointment comes at a pivotal time for CityFibre as it rapidly expands its city-wide full fibre rollout through its £2.5bn Gigabit City Investment Programme. The rollout, which is already underway in 26 towns and cities, will bring full fibre within reach of more than five million homes and businesses, in over 60 towns and cities, and representing over 20 per cent of the UK market.

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CityFibre names Elsa Chen as Chief Customer Officer

Posted on Sep 11 2019 | CityFibre, News
Elsa Chen, Entanet CEO and CityFibre Chief Customer Officer
Elsa Chen, Entanet CEO and CityFibre Chief Customer Officer

Entanet CEO takes on key role to drive customer-led transformation across the CityFibre Group, setting a new industry benchmark for customer experience excellence.

CityFibre, the UK’s leading alternative provider of wholesale full fibre infrastructure, has reinforced its commitment to create a market-leading and customer-focused operator by appointing Elsa Chen, Chief Executive at Entanet, CityFibre’s wholesale business, to a new role of Chief Customer Officer for the CityFibre Group. In this capacity, Elsa will be responsible for CityFibre’s end-to-end customer experience strategy across all market verticals.

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CityFibre launches ‘City Champion’ channel programme through Entanet to drive success for passionate full fibre partners

Posted on Sep 10 2019 | City Champion, CityFibre, News
Paul North, Head of Sales
Paul North, Head of Sales

Through its wholesale business, Entanet, CityFibre has launched a new programme to empower channel partners who are passionate about full fibre to take the lead in driving Britain’s Gigabit future and seize sizeable opportunities.

CityFibre, the UK’s leading alternative provider of wholesale full fibre infrastructure, has launched a new ‘City Champion’ programme through its wholesale business, Entanet, to support channel partners who share its vision for Digital Britain.

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