The quality of service we deliver is vital to our reputation, which is why our network is built on solid foundations that shout integrity, reliability and performance. With our CityFibre infrastructure, we’re providing a future-proof backbone to a truly digital Britain. Already with a footprint in over 60 UK towns and cities, 29 of which are on-net to our channel partners, we’re providing blisteringly fast Internet access and Ethernet connectivity to accelerate our Country’s full fibre future.
Having our own infrastructure means that we have control and transparency over your services, as well as being more agile. We can respond more quickly and have the ability to adapt to forecasted bandwidth growth so that your customers aren’t left frustrated by a sluggish connection. And because we can easily bring your customers’ traffic onto our network, there are cost benefits too. You can even influence the future roll-out of our CityFibre infrastructure. Where we see a significant level of aggregated demand for full fibre, we’ll dig!
Beyond our own CityFibre infrastructure, we continue to support you and your customers through our actively managed carrier relationships with all the carriers. As the UK’s 3rd digital infrastructure platform, our own network and highly collaborative relationships with other carrier partners have put us in an enviable position in terms of price competitiveness, timely and accurate provisioning and service support.
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- CityFibre metro network
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We’ve partnered with over 900 firms across Europe to ensure that you can connect to a quarter of the Internet without passing through a transit connection. Among them we partner with Google, Apple, Amazon, Microsoft, Sky, Akamai, Janet, BBC, BT, Virgin, LONAP, LINX.
Our Network Operations Centre (NOC) - is manned around-the-clock. Our team keeps an eye on the entirety of our network to make sure that it’s performing as it should and that traffic is flowing freely.
Updates regarding network maintenance are issued by NOC with plenty of notice so that you can keep your customers informed, and if there are any incidents, our NOC team will let you know about that too.
Choice of data centres
We have data centre space at Interxion in London, Equinix in Slough and in Wolverhampton (VeloxServ). All data centres provide the right conditions for a server to call home, including efficient backup power options, rigorous security measures and multiple-point access controls.